About Record Retrival
Retrieve Any Record, Anywhere—Without the Busy‑Work
Paralegals should build cases, not chase custodians. DLE Record Retrieval drafts and serves subpoenas, advances custodial fees, and posts OCR‑ready PDFs to an encrypted portal the moment records clear quality control.
What You Can Expect
Reliable Record Retrieval—Handled from Start to Finish
At DLE Legal, we handle the complex process of record retrieval, so you don’t have to. From preparing notices and subpoenas to prepaying custodial fees and securing records, our team takes full ownership of every step. Whether you’re working on a personal injury case, insurance claim, or civil litigation matter, we ensure compliance, accuracy, and timely delivery—without delays or surprises. Your job is to litigate. Ours is to make sure you have everything you need to do it well.
Notice and Subpoena Preparation
Our team prepares and issues all necessary notices and subpoenas in compliance with court rules, ensuring no procedural detail is overlooked. We handle the paperwork so you can stay focused on your case.
Authorization Creation
When a plaintiff opts not to serve a subpoena, we obtain the proper signed authorization directly from the patient or client. This allows us to legally retrieve records without burdening your team.
Notice to Opposing Counsel
We notify all relevant parties when required, ensuring proper service of notices and giving opposing counsel the opportunity to object—keeping everything by the book.
Affidavit of Service
Upon completion of the record retrieval, we provide an affidavit of services to validate the process and confirm that all actions were performed in accordance with state and federal guidelines.
Advance Custodial Fees/ Pre -payment of Custodial Fees
We cover all up-front custodial fees required by medical providers or institutions. You’ll only be billed after the records are secured—no out-of-pocket delays on your end.
Affidavit of Records
When needed, we provide a signed affidavit verifying the authenticity and completeness of the retrieved records, ensuring they are admissible in court.
Retrieval of Records
We retrieve records directly from hospitals, medical offices, insurance companies, law enforcement agencies, and more. You get the right documents—on time, every time.
X-Ray and Film Duplication
We facilitate the duplication and delivery of radiology records, x-rays, and diagnostic films—physical or digital—according to your preference and timeline.
Notice of Production from Non-Party
For non-party records, we handle notice and service to comply with discovery rules and safeguard the chain of custody.
Serve Subpoenas / Service of Process
We personally serve subpoenas on custodians of records and other non-parties.
Learn more about our Services of Process.
Secure online repository
All retrieved records are uploaded to a secure, encrypted portal accessible 24/7. Your team can log in, download, or share records anytime, from anywhere.
Customer Billing & Invoice Hosting with Records
nvoices are hosted right alongside the records for easy access, auditing, and reimbursement—everything in one place, no email chains required.
Our Process
Simple. Streamlined. Strategic.
Record retrieval shouldn’t be a mystery. Our transparent five-step process is designed to keep things moving, minimize delays, and maintain compliance at every turn. Here’s how we make it all happen:
Step 1
You place your
order online,
quick and easy.
Step 2
We prepare all documents and e-file your
notices right away.
Step 3
Our team serves the documents
efficiently and on time.
Step 5
Records are delivered securely.
online or in person, your choice.
Step 4
We handle all follow-ups with providers
so you don’t have to.
How we Support You
We Don’t Just Retrieve—We Advocate
At DLE Legal, we go beyond paper-pushing. Each record retrieval request is monitored by a dedicated specialist who ensures documents are received in full, timelines are met, and all notices, subpoenas, or authorizations are compliant. We work closely with custodians of records to cut through red tape, handle escalations, and expedite turnaround times—especially when your deadlines are tight.
We also proactively track every stage of the process, send timely updates, and flag any missing or incomplete files before they ever hit your inbox. Our goal is to make record retrieval the least stressful part of your caseload—and give you one less thing to chase down.
